|
It seems like in this day and age, good technical support is hard to come by. Who hasn't gotten lost on an automated phone line, wandered aimlessly around a store trying to find a sales clerk, or waited hours for the cable guy who never comes? At ReadyWire, we pride ourselves on providing the highest level of customer support.
Web-Based Help Center
Have you visited the ReadyWire technical support section? Answers to your technical questions may just be a mouse click away.
Email
If you don't want to use our help center and would prefer to email a ReadyWire team member directly, please use one of the following email addresses:
Sales Division
Monday - Friday
8AM thru 7PM (CT)
|
- All pre & post-sale service requests
- Questions regarding any of our services
- Existing clients who would like to add or modify services
|
|
Customer Service
24 x 7
|
- Technical assistance (24 hours a day, 7 days a week)
No question is too small for our support team, even at 3AM
|
|
Billing Division
Monday - Friday
8AM thru 5PM (CT)
|
- Questions regarding an invoice or charge
- Current members wishing to terminate an account
|
Your email will automatically be assigned a tracking number. By assigning a tracking number to each new customer service request, the system allows us to monitor the issue's progress and see it through to resolution.
|
Telephone
Phone/Fax: 1+ (312) 278-4446
We apologize, but we are unable to offer technical support via this line.
Postal Address
P.O. Box 11460
Chicago, IL 60611 USA
|
|
24x7 Support
 - E-mail & Live Chat Support - 24x7 Assistance (Even Holidays!)
|
(312) 278-4446
Finally, a hosting company with a grander vision
