ReadyWire Multimedia Solutions

ReadyWire Love:

I signed up with ReadyWire last fall after much careful research of different resellers. During that time, I had even signed up with a couple of popular ones that came highly recommended here (just to see which provider fit my needs). In the end, ReadyWire won out by a landslide.  This is what I have to say:

ReadyWire has EXCELLENT customer service! I have been helped by Brandon, Cole, Matt, Rick, and Missy on various issues. Regardless of time of day or day of the week, someone has been standing by to answer everything from super technical issues to not-necessarily critical issues.  What matters most to me as a customer is that I am not only given fast and reliable customer service, but also that there is a personal, friendly touch to it. The folks at ReadyWire have made me feel like I am apart of the Readywire family. They have always been very friendly and easy to work with. To me, this goes above and beyond good customer service as it lets me know that I am more than a number.

In addition, they have taken the time to answer questions not directly in the realm of being related to my hosting account. For instance, when I first started out, I asked Rick if they had any hosting templates available. In his response he stated that they didn't offer templates but he did manage to point me in the right direction and even gave me a few helpful hints that helped me make my CMS decision. He could have simply stated that they did not offer templates at this time and left it at that. Instead, he went the extra mile to help me out!

The server uptime has been fine and I have had no real "out of the ordinary" issues with that. In the beginning there were some issues with one of their servers. However, Rick kept all of the customers in the loop and updated every half-hour if needed until the problem was solved. I didn't need to bother customer-support with the server issue because they were already on it and communicated it right away.

If you are looking for a reseller with fast, friendly and reliable customer service and wish to be more than just a number, check out ReadyWire! I highly recommend them!

"...The level of support and service I have received from ReadyWire has been exemplary."

ReadyWire. Highly recommended. Support is excellent. I can't say there aren't any issues. There will always be, but question is if your provider is prompt in resolving. ReadyWire is a big YES!

I grew tired of constant buffering with my previous streaming media provider.  Little did I know, they were utilizing ultra-cheap bandwidth!  Now that I'm with ReadyWire, buffering is a thing of the past as they're using quality bandwidth.  If keeping people connected to your stream is a priority, choose ReadyWire.

Hey, ReadyWire is a great host, I've been hosting with them for 3 or 4 Months now, and haven't hit a bad bump yet...I don't plan on moving from ReadyWire for a long long time. I think you will like what they got for you.

My nightmare is over ... Thank you very, very much. I am glad I came aboard!

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