ReadyWire Multimedia Solutions

Unsolicited Bulk/Commercial Email / SPAM

ReadyWire Multimedia Solutions will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptable, as long as Opt-Out/Removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 1000 pieces per DAY and no more than 20 pieces per minute. Many times we have seen sites push over 1000 emails in one hit, this causes extreme server loads and prevents other people from accessing server services. Large mailings are preferred to be sent from the hours of 12AM - 8AM EST. Sites with large mailing databases, need to be placed on dedicated server platform.

ReadyWire takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or spam over our network. Very simply this means that customers of ReadyWire may not use or permit others to use our network to transact in UCE. Clients of ReadyWire may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. In addition, it is not acceptable to transmit bulk email through remote SOCKS, HTTP or other similar proxies who in turn make a SMTP connection to the destination mail servers. This technique may result in account suspension or termination. Violations of this policy carry severe penalties, including termination of service. In order to prevent unnecessary blacklisting due to spam we reserve the right to occasionally sample bulk email being sent from servers.

• a. Violation of ReadyWire's email policy, as outlined in the Acceptable Use Policy ("AUP") will result in severe penalties. Upon notification of an alleged violation of our AUP, ReadyWire will initiate an immediate investigation (within 48 hours of notification). During the investigation, ReadyWire may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our AUP, ReadyWire may, at its sole discretion, restrict, suspend or terminate customer's account. Further, ReadyWire reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. ReadyWire will notify law enforcement officials if the violation is believed to be a criminal offense.
• b. First violations of this policy will result in an "Administrative Fee" of $250 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of $500 and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed $175 per hour that ReadyWire personnel must spend to investigate the matter.
• c. As our Clients are ultimately responsible for the actions of their clients over the ReadyWire network, it is advisable that Clients develop a similar, or stricter, policy for their clients.

First violations of this policy will result in an "Administrative Fee" of $250 and your account will be reviewed for possible immediate termination. A second violation will result in an "Administrative Fee" of $500 and immediate termination of your account. Users who violate this policy agree that in addition to these "Administrative" penalties, they will pay "Research Fees" not to exceed $175 per hour that ReadyWire Multimedia Solutions personnel must spend to investigate the matter

General Content & Service Restrictions

Backups
ReadyWire Multimedia Solutions's servers should not be used as a storage system for local computer backups.

Adult Content
Under no circumstance is illegial adult content permitted on ReadyWire Multimedia Solutions's servers or networks. All adult oriented pictures, videos, links, written content and similar must be legally permitted in the United States.  Violation of this policy calls for immediate account termination.

Chat Applications
All interactive chat web applications are strictly prohibited on ReadyWire Multimedia Solutions's servers. This includes but is not limited to chat applications written in PHP, Perl, CGI, Python, Ruby, etc. Any web application that provides 'real-time' chat is not permitted. Shoutboxes, Chatboxes and other web based chat programs other than those specifically provided by ReadyWire Multimedia Solutions are prohibited.

Web Applications & Web Accessible Scripts
All web applications that are out of date and actively being exploited will be shut down immediately without notice. As a webmaster you should evaluate your web based applications and scripts on a regular basis to ensure they're secure and up to date.

General

• Search Engine Optimization (SEO) farms or similar are strictly forbidden on ReadyWire Multimedia Solutions's servers and networks. SEO farms create undue strain and resource abuse on any given server and affect all clients.
• Banner rotation services and link exchanges are not permitted.
• Offering Image, File, Document and Data storage, and free hosting and email services are strictly prohibited.
• Operating a public mirror site is not permitted.
• Running a proxy, whether publicly accessible or protected, is not permitted.
• The abovementioned services / web content create undue system load on our servers and should only be run in a dedicated server environment. All violations will be shut down immediately and may result in account suspension and/or termination.

Resource Usage Restrictions

Processes
Processes invoked by the web server, cron, shell or any other method should not exceed the following limitations:

• Consume more than 16 MB of RAM.
• Utilize in excess of 15 seconds of CPU time.
• Number of open files should not exceed 64.
• Create core dumps.
• Number of simultaneous processes should not exceed 5.
• Execute a script/binary that forks in a way to create a fork bomb.
• Programs may not run in the background or listen on a network port. If you require a bot, service or daemon, you should consider a dedicated server, as very few shared web hosts allow this type of program.

Database Restrictions

• All users are restricted to 15 concurrent MySQL connections.
• Each database is restricted to 2 GB of disk space.
• Database queries should not exceed 3,000 per hour.
• Database changes (insert/update/delete) should not exceed 1,000 queries per hour.
• Database servers should not be used as a hosted solution. Database access should only be used for the web site hosted by ReadyWire Multimedia Solutions.
• Remote database access is for administrative purposes only.

Files and Directories

• The total number of inodes in an account may not exceed 25,000.
• A directory can not contain more than 2,500 immediate child files. This includes subdirectories themselves, but does not include files contained within those directories.

Web and Email

• Simultaneous Apache connections may not exceed 50 from one individual source at any given time.
• Web processes should not fork or spawn subprocesses.
• Files in excess of 10 MB should not be sent via email.
• Processes should not send outbound mail to more than 25 recipients at any given time.
• The maximum number of members per mailing list is 1,500.

Cron Jobs

• All cron jobs must be 'niced' to 15 or greater (see the Unix manpage for "nice" for more information).
• A cron job should not execute more frequently than once every 15 minutes.

Shell

• Our servers should not be used as an SSH bounce point to other servers/networks.
• You may not use the Unix "find" command recursively on directories more than 5 levels deep.

IP Addresses

All IP addresses which are assigned to Client must be justified per ARIN Guidelines at http://www.arin.net/policy/nrpm.html. If it is determined that IP addresses which have been assigned to Client are not being used in accordance with these guidelines, they may be revoked.

Failure To Comply With Policy

Failure to fully comply with these terms is grounds for account suspension and/or termination (with or without refund, subject to ReadyWire Multimedia Solutions's discretion). All accounts and/or servers contained within ReadyWire Multimedia Solutions's network must adhere to the above policies.  We reserve the right to remove any account without prior notice. If we terminate your account for violating policy, you will forfeit your rights to a refund--and none will be given. No refunds for advanced payment.