Contact

It seems like in this day and age, good technical support is hard to come by. Who hasn't gotten lost on an automated phone line, wandered aimlessly around a store trying to find a sales clerk, or waited hours for the cable guy who never comes? At ReadyWire, we pride ourselves on providing the highest level of customer support.

Web-Based Help Center
Have you visited the ReadyWire technical support section? Answers to your technical questions may just be a mouse click away.

Online Chat

Click here to chat with a real person!

Email
If you don't want to use our help center and would prefer to email a ReadyWire team member directly, please use one of the following email addresses:

Sales Division Monday - Friday 9AM thru 7PM (CT)	All pre & post-sale service requests Questions regarding any of our services Existing clients who would like to add or modify services
Technical Support 24 x 7	Technical assistance (24 hours a day, 7 days a week) No question is too small for our support team, even at 3AM
Billing Division Monday - Friday 9AM thru 5PM (CT)	Questions regarding an invoice or charge Current members wishing to terminate an account
Your email will automatically be assigned a tracking number. By assigning a tracking number to each new customer service request, the system allows us to monitor the issue's progress and see it through to resolution.

Telephone
Sales, Billing & Technical Support is normally available between the hours of 9:00AM and 7:00PM Central time, Monday thru Friday. If you are in need of assistance outside of these hours, please use one of the email addresses listed above to reach our 24x7 technical assistance team.

Toll Free: 1+ (877) 44-READY or (877) 447-3239
Local: 1+ (312) 278-4446
FAX: 1+ (312) 873-1221

Postal Address
P.O. Box 811061
Chicago, IL 60681 USA

Downloadable authorization forms
Some ReadyWire customers are required to submit a credit card authorization form in order to be billed for their services. If the form is not received, it doesn't mean that we can not provide services, but these clients will have to log into their profile and manually submit the payment on the dates of renewal. For some, turning in this paperwork is a hassle and we sincerely apologize for having to add this security measure to our procedures. Please note that completing this step not only keeps our prices low, it also helps stop identity theft.

Credit Card Authorization - Click here to download
Identity Verification - Click here to download

Free SSL Certificates

ReadyWire has teamed up with our friends at GlobalSign to provide new ReadyWire Reseller Hosting customers with a free 1-year SSL Certificate!
Click here to learn more.

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